Winfried Stecher, Head of E-Learning at wingsacademy, shares valuable insights into the role of artificial intelligence (AI) in aviation training. In this interview, he explains the opportunities AI offers, the challenges that remain, and what companies should consider when integrating AI into e-learning.
Interviewer:
Whether at trade fairs, conferences, or industry events – artificial intelligence is currently the number one topic in nearly every field. Has AI already made its way into e-learning?
Stecher:
Absolutely. AI has reached the world of e-learning, too. Developments like these inevitably change the way we learn – especially in digital environments.
Even today, there are many tools that use AI to help create online training courses. At the same time, AI opens up new possibilities to shape learning in different ways and support learners more individually.
Interviewer:
That sounds like a promising future for aviation training – and a more relaxed workday for you and your team?
Stecher:
Promising – yes. More relaxed – no. At least not yet.
Interviewer:
Why not? If AI tools make producing online training easier, doesn’t that save time and staff resources?
Stecher:
You have to look closely: What can AI actually do – and what does high-quality e-learning require, especially in aviation? Even selecting the right tools feels like a marathon – new solutions for generating photos, videos, audio, or avatars are released constantly.
Then there are questions around licensing and copyright. Copyright law remains unresolved – globally.
And even if those issues were settled, there’s still the challenge of training employees — both from a legal perspective, for example regarding the EU’s AI Act, and in terms of practical use, whether tool-specific or general.
Anyone using AI must understand its limitations and think critically. Because AI doesn’t “know” anything. It’s based on data analysis and probabilities. That involves risks – especially in highly regulated aviation training.
Interviewer:
From your perspective, what are the biggest risks when using AI in producing online training?
Stecher:
The main problem: AI hallucinates. When it lacks data or the data is incomplete, it generates answers that sound plausible – but are factually incorrect.
You could almost say AI acts human. Like us, it may assume things, pretend to know more, and fall for fake news.
There’s a reason we “train” AI – with information, processes, and knowledge. In short: with data.
In aviation, this often involves sensitive data. That’s why all my team members have a valid background check (ZÜP). Without it, they’re not allowed to access content used in aviation security training.
So training the AI must at least take place in a secure environment. That takes time and expertise – not just once, but continuously.
Interviewer:
Yet you still see big opportunities – right?
Stecher:
Of course. AI can process content faster and in more versatile ways than we’ve seen before. Whether it’s explainer videos, virtual avatars, or simple voiceovers – many things become easier. For example, creating an image using a tool like Midjourney sounds incredibly simple.
But achieving good results takes time – and must meet our standards and those of our clients. Quality remains key. And that quality only comes with proper training – both for the AI and for the people using it to integrate results into online training.
Interviewer:
What advice do you have for companies wanting to use AI in e-learning, for example, to create online training?
Stecher:
Take your time. Don’t chase hype. Be honest about the question: Where can AI truly help – and what is the actual benefit? Don’t start with tools. Start with your goals!
When evaluating tools, examine them critically. And most importantly, ask yourself this: If I don’t pay anything – what am I paying with? Read the terms and conditions carefully. Clarify copyright and usage rights. And take data protection seriously.
Also, consider the EU’s AI Act. You can become a “provider” under the law faster than you might think. And don’t forget your employees. They need to learn how to use AI tools safely and efficiently. Mandatory trainings are only the beginning – deeper qualification is essential.
Interviewer:
That sounds like a lot of work – but also like many new opportunities.
Stecher:
Exactly. Those who are willing to invest are looking at an exciting future in e-learning – with AI as real support.
Interviewer:
Mr. Stecher, thank you very much!
Would you like to learn more about how AI is changing aviation training or have questions about using online training at wingsacademy? Feel free to contact us – we look forward to hearing from you!
Note:
The image used in this article was created with the help of artificial intelligence (AI). It is based on a custom prompt developed specifically by wingsacademy for this purpose.
